SHIPPING POLICY

Shipping Policy

At Lily & Frank, every order is carefully prepared and packaged with care from Northern Ireland.

Processing Times

Orders are typically processed within 1–3 working days.

During launch periods, promotions or busy seasonal times, processing may take slightly longer.

UK Delivery

Estimated UK delivery times:

• Standard Delivery: 2–5 working days

Delivery times are estimates and may vary depending on postal services and seasonal demand.

Incorrect Addresses

Please ensure your shipping details are correct before placing your order.

Lily & Frank cannot be held responsible for parcels delayed or lost due to incorrect address information provided at checkout.

Lost or Delayed Parcels

If your parcel has not arrived within a reasonable timeframe, please contact us and we will do our best to assist.