PRIVACY POLICY
Privacy Policy
At Lily & Frank, we respect and protect your privacy.
When you place an order or contact us through our website, we may collect personal information including:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment information
This information is used solely to:
- Process your orders
- Provide customer support
- Improve your shopping experience
- Send marketing emails where consent has been given
Data Protection
Your payment information is processed securely through trusted third-party providers such as Shopify Payments, PayPal or Stripe. Lily & Frank does not store your payment card details.
We will never sell or share your personal information with unrelated third parties.
Marketing Emails
If you subscribe to our newsletter, you may receive occasional updates about new launches, offers and skincare news.
You may unsubscribe at any time using the link provided in our emails.
Cookies
Our website uses cookies to improve user experience, analyse website traffic and support marketing activity.
By using our website, you consent to the use of cookies.